WARRANTY INFORMATION

 

GENERAL WARRANTY

 

SCOPE OF WARRANTY

Alpinebear warrants each product sold by Alpinebear or its authorized dealers to be free of defects in materials or workmanship for 5 years on specific items 1 year on rest items. The reason why some products have 1 year instead of 5 year warranty is due to material manufacturer’s limited time warranty which is given to Alpinebear. 

EXCLUSIONS FROM COVERAGE

Excluded from coverage under this warranty are the following:

  • Damage resulting from abuse or misuse.
  • Damage resulting from extended wear and tear.
  • Damage resulting from tampering or a customer modification.
  • Damage resulting from exposure to a caustic substance.
  • Consequential, incidental, indirect, punitive, exemplary, and/or special damages 

This warranty is the exclusive warranty provided by Alpinebear relating to the Product and, to the maximum extent permitted by law, Alpinebear disclaims all other express or implied warranties.

BEFORE RETURN THE ITEM ALPINEBEAR WILL EMAIL YOU A RETURN RECEIPT AND YOU NEED TO PASTE THAT PAPER ON THE BOX BEFORE SHIPPING.


 To obtain Return receipt, please take the following steps:

  • Email at support@alpinebear.com
  • Tell us WHAT you are sending back;
  • Tell us WHY you are sending it back; and
  • Wait for the Return Receipt which will be emailed to paste on box.

To ship the Product back to Alpinebear, please take the following steps:

  • include a copy of the original proof of purchase or receipt;
  • Print the Return Receipt and paste on the outside of the box
  • Ship the Product to: Alpinebear 3-KM Pasrur Road Sialkot, 51310, Pakistan.


 

STATE AND INTERNATIONAL LAWS

This warranty gives you specific legal rights, and you may also have other rights which vary in other countries.